Returns Policy

At SANTORINEX, your satisfaction is our priority. If, for any reason, you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Non-returnable Items

Certain items are exempt from being returned, such as perishable goods, gift cards, and downloadable software products.

Refunds

Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the timeframe for receiving a refund varies depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact our support team at [email protected].